Ace Office Pods is owned by Ace Workplace Solutions and supplies office pods, office booths, office phone booths, and meeting pods in Malaysia.
An office phone booth solves one of the most common problems in an open-plan workplace: where to take a private call without distracting colleagues or leaving the floor. The right booth handles back-to-back daily use without becoming a bottleneck or a source of complaints about ventilation, noise, or usability.
A phone booth that works well in daily use needs to balance four things: acoustic performance, ventilation, practical usability, and correct placement. A booth that is good on paper but uncomfortable after five minutes of use will not be used consistently.
The purpose of a phone booth is to reduce noise in both directions — reducing the noise the user hears from the surrounding office, and reducing the noise the user's voice sends out to colleagues.
Look for a stated noise reduction figure. The Ace Plus achieves approximately 27 dBA noise reduction in real office conditions. This is sufficient for most phone calls, video meetings, and confidential conversations. Avoid booths that do not publish acoustic test results or that only reference internal lab conditions.
Also consider whether the booth has proper door seals. Gaps around the door frame reduce acoustic performance significantly, especially in quieter offices where even moderate voice leakage is noticeable.
A phone booth that becomes stuffy after two minutes of use will not be used. This is particularly important in Malaysia, where ambient office temperatures are typically 22 to 26°C and humidity can make enclosed spaces uncomfortable quickly.
Good ventilation in a phone booth should circulate air continuously, not just when the user manually activates a fan. Confirm the airflow specification before ordering. The Ace Plus, for example, is designed with steady airflow for Malaysia office conditions.
Most users need power for a laptop or phone charger inside the booth. Confirm:
For offices where video calls are the primary use case, also consider whether a cable management slot or external connection point is available for users who prefer wired connections.
A phone booth in a busy open-plan office will be used dozens of times each day. The door mechanism, seals, and overall build need to sustain this without squeaking, sticking, or degrading over months of use. Check whether the manufacturer has stated a usage cycle rating.
Correct placement has a larger impact on whether a phone booth gets used consistently than almost any product feature.
| Placement principle | Why it matters |
|---|---|
| Near the users who need it most | Sales and customer service teams should have booths close to their desks |
| Away from high-noise areas | Placing a booth next to a kitchen or printer station undermines acoustic performance |
| Visible but not central | Booths placed in heavy foot-traffic corridors create awkwardness for users |
| Access to power nearby | Avoids costly electrical work during installation |
| Not blocking fire exits or circulation paths | Required by building management and BOMBA regulations |
For offices with multiple departments, two or three smaller booths distributed across the floor often outperform one large centralized booth. Users will not walk far to access a phone booth during a busy day.
A useful starting point is one phone booth for every 8 to 10 workstations in high-call departments, and one for every 15 to 20 workstations in lower-call departments.
Teams with inbound or outbound sales roles, customer service functions, or external-facing teams typically need more. Teams in internal operations, technical roles, or project-based environments typically need fewer.
If the office is replacing informal spaces — stairwells, corridors, or outdoor areas where employees currently take calls — the number of replacement booths should match the current demand, not just what seems reasonable on paper.
For teams where most calls are solo, a phone booth is the right tool. For teams where two people frequently need to be on the same call at the same time — such as a sales manager reviewing with a junior, or an account team briefing a client — a two-person pod like Ace Flex Duo is more practical.
Do not default to the smallest option if the realistic usage pattern involves two people inside at once.
| Model | Best for | Starting price |
|---|---|---|
| Ace Solo | High-frequency solo calls, compact spaces | From RM12,500 |
| Ace Plus | Extended daily use, 27 dBA noise reduction | From RM14,500 |
For a full comparison including dimensions, configurations, and add-on options, see office phone booth solutions in Malaysia, read the office phone booth versus office pod guide, or view the complete range. For model pricing and project cost information, see the office pod price guide for Malaysia.
Phone booths significantly reduce noise but are not completely soundproof. The Ace Plus achieves approximately 27 dBA noise reduction in real office conditions, which is effective for call privacy. Total soundproofing would require a built room with full acoustic construction. For most open-plan offices, 27 dBA is sufficient for comfortable, private phone use.
With proper ventilation, most users are comfortable in a phone booth for 30 to 60 minutes at a time. The Ace Plus is designed for extended daily use in Malaysia office conditions. For sessions longer than an hour, consider the larger Ace Flex which provides more working space.
Yes. Phone booths are well suited to video calls, including Zoom, Microsoft Teams, and Google Meet sessions. Most users set up a laptop on the internal workstation. Confirm that the booth includes adequate power access and that the door seals are tight enough to prevent background noise from appearing in the video call audio.
Phone booths are delivered and installed by the Ace team. Installation typically takes one working day per unit and requires power access nearby. No structural work or renovation is required. For delivery timelines and installation planning, contact the team directly.
Phone booths significantly reduce noise but are not completely soundproof. The Ace Plus achieves approximately 27 dBA noise reduction in real office conditions, which is effective for call privacy. Total soundproofing would require a built room with full acoustic construction. For most open-plan offices, 27 dBA is sufficient for comfortable, private phone use.
With proper ventilation, most users are comfortable in a phone booth for 30 to 60 minutes at a time. The Ace Plus is designed for extended daily use in Malaysia office conditions. For sessions longer than an hour, consider the larger Ace Flex which provides more working space.
Yes. Phone booths are well suited to video calls, including Zoom, Microsoft Teams, and Google Meet sessions. Most users set up a laptop on the internal workstation. Confirm that the booth includes adequate power access and that the door seals are tight enough to prevent background noise from appearing in the video call audio.
Phone booths are delivered and installed by the Ace team. Installation typically takes one working day per unit and requires power access nearby. No structural work or renovation is required. For delivery timelines and installation planning, contact the team directly.